FLEET SERVICING
The Rapid Wrench is a specialist when it comes to working with LOTS of bikes at once. Every week we help organisations and businesses to keep their bike fleets in check. The difference that sets US apart from other service providers when working with many bikes in one session, is we still treat EVERY bike as OUR OWN and make sure to spend enough time on them to get them right.
We also have the ability to combine our Fleet Servicing with our Mechanics Classes. This means we are able to teach your employees how to build, repair, and maintain your businesses bikes (and their own).
TRWM is also able to provide releif work to bike businesses on a casual/fill-in basis. If you're a bike store/distributor/wholesaler/representative who needs specialist help with little notice, Mike and Wayne can help. They both have had over a decade of experience in many sides of the cycle industry. Give them a call to see how he can help you.
You may also be interested in our Events abilities.
"No matter what your organisation is, let us take care of you. We handle large bulk servicing jobs, staff or client bikes, teach bike care skills to staff, assemble new bikes, and more"
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The Rapid Wrench can take care of:
- New Bike building from the box
- On-going service arrangements
- Repairs on-demand at your location
- Staff training on maintenance and care
- Assistance with bike storage installation and care
Some of our clients who use our fleet building and maintenance capabilities include:
St John Ambulance Victoria uses us to service their fleet or emergency response bikes. Keeping these bikes running perfectly and reliably has been of the upmost importance.
In 2015 VicRoads employed our services as part of the "Travel Happy" safety campaign. We set up shop on Melbournes busiest trails through Docklands and Northcote, offering free tune-ups to commuters. All they had to do was voice a pledge to do their bit to ride safer, which was eventually aired on TV and online to the masses.
Bindaree is a camping, gear hire, education and adventure specialist. They take mostly school and corporate groups on bike trips. TRWM is called upon every month to repair and service their fleet of over 100 mountain bikes at their Bayswater facility.
The CBW Building located at 550 Bourke Street is the first stop in a busy day for hundreds of cyclists. Their bike cage is FULL daily with 300-400 bikes. TRWM sets up shop a few times a year to offer discounted servicing at work for many companies. We also parter with CBW to offer Ride2Work Day incentives.
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E-Stralian is an Australian retailer of e-bikes. The business has novated lease schemes available that allow you to lease e-bikes to pay via your salary over time, and also claim tax benefits. With every new e-bike sold in Melbourne, we deliver the bike to their owners, build it, fit it, and service it when the time comes. Only stocking high-quality e-bikes and with unmatched customer service, these guys deserve a look.
Just one of the schools we serve, located at the corner of Drummond and Palmerston streets, Carlton Primary proudly own around 25 bikes of various sizes. They use the bikes for bike education training. This greatly benefits kids whose parents cannot afford one, or can't store a bike at their home. We've serviced each and every one of them.
Bicycle Buyer is an importer and retailer of bespoke bicycles, stocking brands such as Festka and DeAnima. Their point of difference is that they offer a fully personalized experience; incorporating the custom build, custom frame sizing, and custom frame artwork. Everything is catered for including a bike fitter and of course mobile mechanics build, delivery and servicing. We build all bikes sold in Melbourne.
Out Doors Inc is a statewide not-for-profit organization that delivers outdoor adventure and recreation programs for people at risk or living with poor mental health. We have helped them maintain their fleet of bikes.
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Our approach -
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We do fleet servicing for many schools, rowing clubs, camping stores, police and medical departments, end-of-trip facilities, etc. Most schools take the approach of hiring us for the day and seeing how much we can get done. With our expertise, we decide which bikes are worth spending the time and money on, and which are not. We'll approach each bike service with an economic cost to repair in mind, and if any one-bike seems to be a blowout cost-wise, we'll get it approved by the department representative before moving forward. As bikes get retired, we can also assist with removing usable spare parts from them and/or purchasing new bikes.
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Time per bike -
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For school fleets, our aim is to work on the most urgent safety and performance-related repairs first and foremost. We skip a lot of cleaning and degreasing that would be done for a private bike owner. The aim is to make it a cost-effective undertaking. Usually, we would spend 1.5 hours on a $130 General Service for a private client. For schools, we're committing between 15-45 mins per bike, or whatever we see fit - bikes requiring more service and parts will be approved beforehand.​
Call-out fees -
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Our call-out fee-free zone stretches across a vast majority of metro Melbourne. For any addresses outside this zone, a fee may apply, especially for the far outer suburbs. Please check the quotation system on the footer of our website to see what this may be, or call us for a quote.
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Parts -
Below are some of the common low-cost items that may need replacing if they break or wear out. It is normal to replace these items as standard within our service offering. If your organization requests us to check with you before replacing these items, we can do that.
Cables $5, pads $20-30, chains $25-40, cassettes $35-45, tires $35+, tubes $10, rim tape $8.
Budget and limits - We are able to work within a pre-set maximum budget if that's what you require.
Pricing
General labor rate for all work including diagnosis, repair, and service: $110 per hour, inc GST, plus parts when required.
Full-day rate - hire one mechanic for x hours in a single day at a discount:
- 8 hours: $799 ($100/hr)
- 10 hours: $950 ($95/hr)
- 12 hours: $1120 ($93/hr)
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